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By Roundup Article
May 2007

The Growing Importance of ITSM

The Growing Importance of ITSM
American IT managers are finally beginning to adopt ITSM to standardize IT operations and, in turn, improve customer service. But implementing ITSM means figuring out where your operation is today and then changing it. Is it all worth it?
CIO Update, 08/06

Technorati Tags: IT Service Management, ITSM

Site Tags: IT Service Management, ITSM

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