Roundup Article | May 2007 | 0 Comments
OpenView Users Laud HP’s Mercury Purchase
HP OpenView software users give HP’s $4.5 billion deal to buy Mercury Interactive Corp. the thumbs up. The buyout broadens the company’s systems and application management tools, helping them to compete in the management tools market with big players, such as IBM, BMC Software Inc., and CA Inc.
Computerworld, 07/06
Roundup Article | May 2007 | 0 Comments
Mercury Unveils BTO Strategy for IT Service Management
Mercury Interactive Corporation unveils BTO strategy for ITSM, which details how customers can use Mercury BTO Enterprise to implement ITSM and automate ITIL processes from a business perspective. New strategy provides the ability for customers to leverage their legacy systems while building a business-centric ITSM foundation.
Morningstar, 05/06
Katherine Chalmers | May 2006 | 0 Comments
Mercury
Mercury BTO Enterprise
How to Optimize the Business Outcome of IT CMP Award Meet the 2005 BTO Excellence Award Winners
Peter Goldin | January 2006 | 0 Comments
Looking back, the emergence of business service management (BSM) seems inevitable. This new generation of tools helps IT organizations manage technology infrastructures within the context of the key services they provide for their customers. BSM tools are critical enablers for the increasingly popular process-focused IT Service Management (ITSM) approach.
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