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ITIL 3.0: What Does it Mean to Me?

If your company has already started to implement IT Service Management using the ITIL version 2.0 framework, will the new ITIL 3.0 require your organization to rework all your current IT Service Management efforts?

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Where Are The Jobs? IT Services

Where Are The Jobs? IT Services
While other tech sectors are experiencing slow employment growth and even declines, IT services employment is booming since companies are looking for experts to exploit their existing IT infrastructure to help grow their businesses.
Information Week, 08/06

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How to Build a Well-run I.T. Department

How to Build a Well-run I.T. Department
The CIO of a $2.4 billion chemical company discusses the strategies he used to transform a fragmented IT department into a cost-effective business enabler.
Baseline, 06/06

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How to Get IT Right

How to Get IT Right
Next-generation IT is all about blending business, process and technology, says BMC strategist Mark Stabler. NetworkWorld, 08/05

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Managing IT as a Business
Interview with Author Mark Lutchen

Mark Lutchen’s groundbreaking book, Managing IT as a Businesscontinues to influence technology leaders with its vision for building mature IT organizations. Drawing on his experience both as an actual CIO managing a large, global IT organizations and as a management consultant working with many large organizations, Lutchen delivers a clear, integrated vision for enlightened IT management.

We spoke with him recently to learn more about his book, his approach to managing IT as a business, and his view of the recent evolution of IT management.

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