Roundup Article | May 2007 | 0 Comments
Network Management Changing the Course for ‘Framework’ Vendors
Dennis Drogseth discusses what sets BMC, CA, HP, and IBM apart from other network management vendors, including evidence that they are all beginning to leverage enabling technologies that will potentially support everything from a more evolved CMDB system to advanced service performance diagnostics.
Network World, 10/06
Roundup Article | May 2007 | 0 Comments
It’s early days for vendors focusing on analytics in IT management
Analyst Dennis Drogseth of EMA previews the industry’s first research report on analytic technology adoption within the IT management market. Network World, 08/06
Peter Goldin | September 2006 | 0 Comments
In the mission to implement business service management, many organizations have made an unwelcome discovery: achieving full, business-focused, end-to-end IT service management is very hard to get right. Why? “BSM without automation and analytic capabilities becomes a grand vision that will sink under the weight of its own administrative burden,” explains Dennis Drogseth of Enterprise Management Associates. This article explains how analytics technology helps move BSM implementations to the next level and what BSM challenges it can solve today.
Katherine Chalmers | March 2006 | 0 Comments
Spotlights eight great technology analysts that BSM industry leaders told us they trust and admire. They are all technology industry veterans who consistently deliver insightful, timely information for their vendor and end-user clients.
Katherine Chalmers | January 2006 | 0 Comments
For many companies incident management is a natural first step toward adopting ITIL. Unfortunately the dirty little secret behind incident management is that while companies are beginning to adopt new best practices and proactive processes, many are neglecting to make the most of the monitoring infrastructures they already have in place that could make these initiatives much easier.
