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By Roundup Article
May 2007
Mercury Unveils BTO Strategy for IT Service Management
Mercury Unveils BTO Strategy for IT Service Management
Mercury Interactive Corporation unveils BTO strategy for ITSM, which details how customers can use Mercury BTO Enterprise to implement ITSM and automate ITIL processes from a business perspective. New strategy provides the ability for customers to leverage their legacy systems while building a business-centric ITSM foundation.
Morningstar, 05/06
