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By Roundup Article
May 2007

Autonomic Computing: Vision Vs. Reality

Autonomic Computing: Vision Vs. Reality
Michael Biddick discusses the importance of understanding of your environment, business objectives, technical requirements, and existing processes and workflow, in employing automation to achieve significant savings. He claims that, while vendors are using the ITIL framework to develop automated processes to reduce human intervention in incident management, ITIL is only a piece of the solution.
Network Computing, 10/06

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