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By Roundup Article
December 2007

10 Reasons ITIL Spooks IT Managers

10 Reasons ITIL Spooks IT Managers

ITIL expert Linh Ho recognizes that there is a lot of fear and confusion surrounding ITIL implementation. To help demystify and abate fears, Ho shares the top 10 fears ITIL supporters encounter in customer IT shops.

Ho explains why some fears have no real justification and how legitimate fears can be addressed. Ho provides relevant examples that can be applied to your IT organization. Read about the top ITIL fears and find out how they can be demystified.

Network World, 10/07

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